American Airlines has begun providing online check-in capability for passengers traveling internationally.
Through online flight check-in at AA.com, customers traveling both domestically and internationally on American Airlines can check in for their flights and subsequently print or e-mail their boarding passes from anywhere in the world.
“Online check-in enables customers to avoid an extra stop and head straight to the gate, saving valuable time when traveling,” says Derek DeCross, American Airlines’ managing director ― interactive marketing. “This new enhancement to AA.com is another step in our efforts to help simplify the entire travel experience for our customers, whether they’re looking for flight deals, car rentals, hotel stays, or even cruises and activities. Over the next few months, we will make further enhancements.”
Customers can access flight check-in via the AA.com homepage or by visiting www.aa.com/findreservation, and can check in two to 24 hours before international flights and one to 24 hours before domestic flights. Customers can then locate their flight reservations using either their AAdvantage log-ins or their full names as they appear in travel documents, along with their six-digit flight record locators.
Passengers traveling on American to international destinations will also need their passport information and will only be able to check in for flights to destinations where they have met international travel requirements. After customers locate their itineraries, the AA.com flight check-in process provides prompts for guidance through the appropriate steps.
Once the check-in process is complete, passengers will have the option to print their boarding passes immediately from the confirmation page, e-mail their boarding passes to print later, or receive their boarding passes electronically on their mobile phones or PDAs. (This last service is available only in select cities.) For more details regarding online flight check-in at AA.com, customers can visit www.aa.com/checkin.
The new AA.com enhancements go hand-in-hand with American’s strategy to strengthen its global network through its oneworld Alliance partnerships to enhance competition and customer benefits in the trans-Atlantic and trans-Pacific markets.
Additionally, American is expanding its international route network from New York, launching new routes between John F. Kennedy International Airport and San Jose, Costa Rica; Madrid, Spain; and Manchester, England.
American is a founding member of the oneworld Alliance, which serves 800 airports in nearly 150 countries with some 9,000 daily departures.