A year after the debut of its Greyhound Express service, Greyhound Lines, Inc. is expanding the premium service to Florida by adding routes from its Atlanta hub to Jacksonville, Orlando, Tampa, Miami and Fort Lauderdale.
Greyhound also is adding an Express stop in Fayetteville, North Carolina.
The new service begins on January 18 and tickets are now on sale with fares starting at $1 at www.mygreyhoundexpress.com, where schedule and fare information is available.
Since the launch of Greyhound Express in December 2010, Greyhound has seen a 20 per cent increase in overall ridership, with more than 1.1 million customers trying the premium service.
“As the industry leader, we are committed to providing a new class of service to our customers – as such, we created Greyhound Express to offer a more premium service and new amenities,” says Dave Leach, president and CEO of Greyhound Lines, Inc. “Driven by overwhelming customer demand, we have effectively expanded the offering to 45 key markets across North America in the course of just one year.”
Adds Leach: “The introduction of Greyhound Express to key Florida destinations now provides our loyal customers with a comfortable and convenient premium experience along the entire East Coast, from Boston to Miami.”
Greyhound Express provides customers with service on new buses with reserved seating, power outlets and extra legroom. Customers can buy their Express tickets online to receive discount pricing. They can then print their tickets at home, or pick them up at self-service ticketing kiosks, knowing a guaranteed seat is waiting for them.
Additionally, Express customers can relax in private waiting areas, protecting them from the weather, with a guest services specialist dedicated to providing an extra level of customer service. All tickets are non-refundable.
Greyhound Express buses also offer free Wi-Fi access, which means Greyhound Express travelers can use their apps, play online games and research their destinations throughout their bus journeys.
The coach company cites the TripAdvisor 2012 Travel Trends Forecast, which surveyed more than 2,700 U.S. travelers and found that mobile devices are increasingly becoming an important resource for traveling consumers. The survey found that 44 per cent of U.S. travelers plan on using their mobile phones or smartphones more as a travel resource during trips in 2012.
Greyhound Express provides short-distance non-stop or one-stop service originating from major Greyhound service hubs including New York, Washington D.C., Chicago, Atlanta and Calgary in Alberta.
For those who need long-distance connections, stations along Greyhound Express routes allow travelers to connect to more than 3,800 Greyhound destinations throughout North America. Aiming to introduce customers to a new, faster bus-travel experience, Greyhound Express emphasizes independence from traditional, more expensive travel.
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