Continental Airlines has expanded its mobile boarding pass service to Frankfurt Airport, the airline saying that by doing so it has become the first U.S. carrier to offer paperless boarding passes outside of the United States.
The service allows customers to receive boarding passes electronically on their cell phones or personal data assistants (PDAs) and eliminate the need for paper boarding passes.
“Continental is continuing to lead our U.S. competitors by being the first to offer mobile boarding passes at an airport outside of the United States,” says Mark Bergsrud, senior vice president of marketing programs and distribution for Continental. “Our customers have told us this is the type of self-service technology they want, and we are pleased to make it available at Frankfurt.”
Mobile boarding passes display a two-dimensional bar code along with passenger and flight information, and scanners at the security check point validate the authenticity. The technology prevents manipulation or duplication of the boarding passes and heightens security.
Continental Airlines was the first carrier to offer paperless boarding passes in the U.S., in a pilot program with the Transportation Security Administration that began in December 2007. The airline currently offers mobile boarding passes at 35 airports, including its hubs at Newark, Houston and Cleveland, with plans to expand to more U.S. and international destinations.
Continental operates daily nonstop flights to Frankfurt from both Newark Liberty International Airport and its Houston hub at Bush Intercontinental Airport.