Morocco: tour operators and airlines relax their modification policy

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THE Union of French tour operators (Seto) extended by one week its recommendations of “commercial flexibility” after the deadly earthquake in Maroc, Airlines companies also putting in place specific measures to allow travelers to change their flights.

Until September 18 inclusive, Seto “recommends adopting the greatest commercial flexibility for customers who do not wish to leave given the local situation,” he said in a press release. “If it is possible to offer deferrals or credits, customers have the right to refuse them” to request a refund, recalls Seto.

Commercial measures are in place, allowing customers with a reservation for a trip to or from Morocco in the coming days to modify or postpone their trip free of charge.», confirmed yesterday to theAFP the French flag carrier Air France . This possibility of modification or postponement of the flight is also taken by the Moroccan national company Royal Air Morocco until September 17 for a flight scheduled to take place until September 23. Transavia France, the low cost of the Air France group, allows you to postpone a trip planned between September 9 and 16, 2023 in Morocco, until 03/30/2024, without modification fees but however with a price difference (which may exceed 50 euros or more per flight depending on the period!).

Airlines announced that they were maintaining all of their flights to and from airports in the Shereef kingdom, as the country’s airport infrastructure was not affected by the earthquake that occurred on the night of September 8 to 9. , 77 kilometers southwest of the tourist city of Marrakech.

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