The test, which is supposed to demonstrate the benefits of a seamless passenger journey, was carried out on a British Airways flight.
The International Air Transport Association (IATA) has conducted a “digital wallet” test with identity verification and digital identity provider IDnow. The test took place during a trip from London Heathrow to Rome Fiumicino with the airline British Airways. The principle is to offer passengers a digital wallet so that they can have a seamless journey using digital identity, thus facilitating the passenger journey from flight reservation, check-in, boarding to landing. and the transition to immigration.
IDnow’s digital wallet is used to store and present digital travel documents, such as boarding passes, identity documents and digital visas. IDnow’s remote identity verification solution is also used when the passenger registers their digital credentials in the wallet solution.
The strengths of the “digital wallet”
Among the benefits of the digital travel experience:
- Personalized Offers: Leveraging data, such as loyalty card information stored securely in digital wallets, enables personalized offers for travelers.
- Simplified ordering: Streamlined order creation eliminates the need for streamlined tickets, with essential travel details stored as verified digital documents in the wallet, and accessible via QR code.
- Rapid verification of travel conditions: Pre-travel procedures are in place to confirm travel conditions, supported by IATA’s Timatic system.
- A redesigned boarding process: Improve the check-in process by sharing the necessary digital documents with the airline, so passengers are ready for their journey.
- Contactless airport experiences: the potential for a “hands-free” airport experience, facilitated by biometric gates, from security checks to boarding.