Air France announced in a press release that all its flights to and from all of its services in Morocco –Marrakech, Casablanca and Rabat– are normally provided on departure from Paris-CDG, airport infrastructure Moroccans were not affected by the earthquake that occurred on the night of September 8 to 9, 77 kilometers south-west of Marrakech.
The French company specified that it had put in place commercial measures “allowing customers in possession of a reservation for a trip to or from Morocco in the coming days to modify or postpone their trip free of charge“. It indicated that it would be able to organize additional flights or use larger capacity aircraft to strengthen its links between France and Morocco in the coming days.
Marrakech, Morocco’s leading tourist destination, is also normally served by Royal Air Maroc, Transavia, TUI Air Belgium and Vueling departing from Paris-Orly, and Royal Air Maroc and Easyjet departing from Paris-CDG. The other connections from French provincial towns (Bordeaux, Lyon, Nantes, Marseille, Toulouse, etc.) are also provided according to the planned flight schedules.
For holidaymakers who have booked stays in the Cherifian kingdom and who do not wish to go there immediately, the Syndicat des Entreprises du Tour Operating (Seto), which brings together the main French tour operators, calls on its members to evidence of “commercial flexibility“. These holidaymakers may be offered deferrals and/or credit notes. In Marrakech, “after consultation with all the operators planning the destination, all the hotel and tourist infrastructure would be operational; Air traffic at Marrakech airport resumed normally this morning. Of course, excursion arrangements can be put in place according to the particular situations of certain areas.“, indicated the Seto press release from Seto.
