Cyberattack: Montpellier-Méditerranée reassures travelers and partners

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After three days of battling the effects of a cyberattack on its computer systemsthe airport of Montpellier-Mediterranean takes stock, reassures and thanks its users and partners.

On the night of Saturday July 1 to Sunday July 2, 2023, hackers had targeted the platform’s computer systems, disrupting air traffic. No flights had been canceled on Sunday July 2, 2023, with flight delays and disruptions resuming on Monday July 3, 2023. The computer attack forced airport staff to manually perform routinely automated operations (luggage storage, boarding, etc.).

First of all, we would like to reassure you “, declares the chairman of the airport management board Emmanuel Brehmer: ” The situation is under control and we have backups. As a precaution, we have also decided to shut down unaffected systems. The technical teams, with the support of an expert partner in cybersecurity, have been fully mobilized and have been working tirelessly since Sunday. They are working to gradually restore all of our various services. Although some flights experienced minimal delays, they have all been operated since the incident began.. »

In accordance with our crisis management plan, the competent State departments were notified of this incident on Sunday morning and a declaration was made to the CNIL, specifies the Chairman of the Management Board. A complaint was also filed with the gendarmerie on Tuesday afternoon. According to the first technical elements we have, there would have been no data leak. However, we recommend everyone to be very vigilant. »

We apologize for the inconvenience caused by this attack, concludes Emmanuel Brehmer. Rest assured that the safety of our customers, partners and employees is our top priority. We thank you for your patience and understanding. »

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