Air Europa was the victim of a cyberattack who allowed the theft of bank details of some of its clients.
“ A cybersecurity incident has been detected in one of our systems », admitted the Spanish airline, without detailing the extent of the cyberattack. She confirmed that only banking data was stolen, but no personal data linked to the identity of customers was leaked.
Air Europa has contacted customers to warn them of a “ possible unauthorized access to their bank card data “. She asked them to contact their bank to “ request the cancellation/cancellation/replacement of this bank card in order to avoid possible fraudulent use of your information “. Clearly, bank card numbers have been hacked and affected customers are advised to stop their bank cards.
Furthermore, Air Europa advised all its customers to “ not providing personal information, by phone, message or email, even when they identify themselves as your bank ”, or do not click on links that appear fraudulent.
“ We are at your complete disposal for any further clarification or resolution of doubts you may need. Our goal is to prevent similar situations from occurring in the future, as well as to minimize any possible inconvenience this may cause. », added Air Europa in its press release, apologizing to customers potentially affected.