Aéroports de Paris: waiting time at border controls in June

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There Border Police Directorate and the ADP Group (Aéroports de Paris) have joined forces to draw up the monthly report on the waiting time that passengers encounter at various border control points in airports Paris-Charles de Gaulle and Paris-Orly.

In June at Paris-Charles de Gaulle, out of nearly 4 million passengers on international flights, 77.2% waited less than 10 minutes, 96.5% less than 30 minutes and 99% less than 45 minutes. At Paris-Orly, out of nearly 1.1 million passengers on international flights, 90.4% waited less than 10 minutes, 99.5% less than 30 minutes and 99.9% less than 45 minutes.

In their barometer now published every month, the Border Police and Groupe ADP point out the events that caused endless queues in June:

– Monday, June 5 at arrivals at Terminal 2B at Paris-Charles de Gaulle: a cross-border control system computer failure between 11:55 a.m. and 12:20 p.m., involving the closing of the Parafe airlocks in this slot, combined with a large flow of passengers that the workforce present could not absorb. A delay in passenger arrivals and flows at the level of the landing passageways has been put in place by Group ADP. About 500 passengers waited until 1:40 a.m. on this episode.
– Thursday, June 8 on arrivals at Terminal 1 at Paris-Charles de Gaulle, a computer failure of the border control system, which had the same effects as the previous occurrence, when a large number of passengers were presenting themselves at checks : about 500 passengers waited until 1:30 a.m. at Terminal 1 in the middle of the afternoon.
– On Wednesday, June 7, at checks in Schengen correspondence to International on the Air France Hub side at Paris-Charles de Gaulle, mobilization of police personnel on priority missions: around 350 passengers waited up to 1 hour at these checks, due to the mobilization of several border police officers on unplanned priority missions, which did not make it possible to absorb the peak of morning correspondence around 9:00 a.m. In the second part of the morning, the number of police officers was significantly increased, while maximizing the use of PARAFE airlocks, which made it possible to significantly reduce waiting times.
– Saturday 10 June, at arrivals from Terminal 2E at Paris-Charles de Gaulle, prioritization of departures: approximately 1,900 passengers waited up to 90 minutes to cross this border. On this Saturday of heavy traffic, the choice was made to prioritize departures, in order to guarantee the punctuality of the flight schedule. Consideration measures (distribution of water, prioritization of fragile passengers) have been put in place by the hosts and hostesses, and orientation towards the PARAFE airlocks has been reinforced.
– Monday, June 12, departures from Terminal 1 at Paris-Charles de Gaulle, a very busy period: during the morning, around 2,000 passengers waited until 1 a.m., despite the opening of all the police booths and of all PARAFE airlocks. A system has been put in place to create a “buffer zone” ahead of the controls, to avoid saturating the waiting area, and the hosts and hostesses directed the maximum number of eligible passengers to the Parafe airlocks.

As a reminder, the maximum waiting times at the Border Police in airports, set by the Prime Minister during the interministerial tourism council of July 26, 2017, are 30 minutes for European nationals and 45 minutes for non-Europeans. .

John Walker Avatar