This is the mistake not to make! Air Canada lost the Wheelchair of a disabled passengerbut she is not just anyone: she is Stéphanie Cadieux, the director of .
Last Friday, when she landed at Vancouver airport, Stéphanie Cadieux did not find her wheelchair. The airline had forgotten its mobility equipment departing at Toronto airport. She then reported the incident on her X account (formerly Twitter). In response, of course, Air Canada hastened to send your wheelchair to Vancouver via another flight.
““, Denounces the accessibility manager of Canada, cited by Radio-Canada.
Selon elle, toutes les personnes qui font affaire avec une compagnie aérienne devraient bénéficier du même niveau de service, quel que soit le poste qu’elles occupent. And to confide that, in the past, his wheelchair had been damaged many times during his frequent trips. “I have heard and continue to hear countless stories of chairs being lost or badly damaged. That’s enough !”Underlines Stéphanie Cadieux.
Well. @AirCanada left my chair in Toronto. I’m now my essential Equipment. Independence Taken Away. I’m furious. Unacceptable. pic.twitter.com/h1wpuwlgxw
— Stephanie Cadieux (@Stephanie4BC) October 21, 2023