Most U.S. Flyers Will Pay for Extra Legroom and Avoiding Middle Seats, Poll Finds
AirlinesTravel TechnologyTravel Tips May 16, 2013
According to a new Harris Poll, most Americans who fly at least once a year would be willing to pay for extra legroom on a flight of three hours or more and over half would be willing to pay more to avoid sitting in a middle seat on a flight of the same length ‒ as long as the additional fee is $50 or less.
Read moreVirgin America Keeps Customers on Hold Longest during Thanksgiving-Travel Week
AirportsTravel TechnologyTravel Tips November 23, 2011
Otherwise known for the excellence of its service, Virgin America ranks a distant last in a study released today which reveals how quickly the call centers of the 13 largest U.S. airlines have been responding to customer calls during one of the busiest travel weeks of the year.
Read moreGogo Study Finds In-Flight Wi-Fi is Influencing U.S. Travelers’ Airline Choices
Travel Technology September 8, 2011
According to a recent study conducted by U.S. in-flight connectivity company Gogo, one in five users of the service say they have switched from their preferred airline to be on a flight equipped with in-flight internet.
Read moreBusiness Travelers Are OK with Being Tracked in High-Risk Places: Survey
Travel TechnologyTravel Tips August 22, 2011
A survey of more than 4,700 international business travelers published by travel-, medical-, security- and concierge-assistance firm International SOS reveals that a high majority of those traveling to high-risk destinations are happy to have their locations tracked via their mobile devices.
Read moreAmericans rank cleanliness over, price, location and security as the most important factor in selecting a hotel, according to a survey conducted on behalf of the Chubb Group of Insurance Companies.
Read moreTravelers Like Using Alternative U.S. Airports, But Often Don’t Travel from Them
AirportsTravel Tips August 9, 2011
Smaller airports which market themselves as alternatives to major U.S. airports are becoming better known for their ease of travel and more popular with the flying public, but are still a well-kept secret, according to a new survey of U.S. travelers’ airport preferences.
Read moreFlyers Want In-Flight Wi-Fi More than Meals or Movies, Poll Finds
Travel Technology September 1, 2009
U.S. airline passengers value in-flight Wi-Fi access more than meal service, free movies and other perks, according to a poll conducted by Wakefield Research for the Wi-Fi Alliance.
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Hotel Review: Fairmont Kea Lani, Maui
Destinations Sep 24, 2018
