British Airways Trials iPads as Customer-Service Tools for Flight Attendants
AirlinesTravel Technology August 30, 2011
According to British Airways, the iPads are enabling its flight attendants to have prior awareness of customer preferences and a greater understanding of each customer’s previous travel arrangements, allowing the cabin crew to offer a bespoke, personalized service.
Read more‘SAS Crew Guide 2011’ Travel Mini-Handbook Goes on Sale
ReviewsTravel Tips December 14, 2010
Scandinavian Airlines has published the seventh addition of its annual ‘SAS Crew Guide’, a handily pocket-sized guidebook consisting of flight- and cabin-crew recommendations for accommodation, shopping, dining, sightseeing and nightlife in many of the cities served by SAS and its partner airlines in Star Alliance.
Read moreSouthwest Airlines’ flight attendants have ratified a tentative agreement reached between their union’s executive board and Southwest in September to add the Boeing 737-800 to their current collective-bargaining agreement.
Read moreSouthwest Airlines says its potential decision to add Boeing 737-800s to its fleet has moved a step closer, with approval from the board of its flight attendants’ union to allow Southwest’s flight attendants to vote on the move.
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