Global airline alliance SkyTeam has launched a new, self-service Round the World Planner for its customers.
The online application has been designed to be user-friendly and to allow customers to create their own SkyTeam Round the World itineraries, using the networks of all 14 SkyTeam member airlines.
Two versions of the SkyTeam Round the World Planner have been developed. Both enable customers to build tailor-made itineraries in compliance with SkyTeam’s ‘Round the World’ fare products, terms and conditions.
Customers access the application via the recently revamped www.skyteam.com, while a customized version for travel agents can be accessed via the newly created dedicated skyteam.biz website.
The SkyTeam alliance says its Round the World Planner is another example of the alliance’s focus on actively improving products and services for its customers.
“With hundreds of destinations to choose from, SkyTeam can take our customers wherever they want to go whenever they want to go, whether they are traveling for business or pleasure,” says Mauro Oretti, SkyTeam’s vice president of sales & marketing. “Our new planner has been developed to maximize customers’ potential travel opportunities, whilst minimizing the complexity of planning a Round the World itinerary.”
The SkyTeam Round the World Planner intuitively guides users through every step of planning an itinerary, which – once saved – can be printed or emailed. Customers can book their chosen travel plans via travel agents or any SkyTeam member airline.
Future phases of the application will feature real-time flight availability and prices and the ability to book online via SkyTeam.com, according to the alliance.
SkyTeam member airlines offer customers more than 465 lounges worldwide. Its 14 members are Aeroflot, Aeromexico, Air Europa, Air France, Alitalia, China Eastern, China Southern, Czech Airlines, Delta Air Lines, Kenya Airways, KLM Royal Dutch Airlines, Korean Air, TAROM and Vietnam Airlines. SkyTeam offers its 474 million annual passengers a worldwide system of more than 14,000 daily flights to 916 destinations in 169 countries.