American Airlines has launched an entrée reservations program, saying it has become the first U.S. airline to offer premium-class domestic passengers the opportunity to review menu options and pre-select their desired meals prior to departure of their flights.
The entrée reservations program gives First and Business Class customers traveling on American’s flights between New York JFK (JFK) and Los Angeles International Airport (LAX) and flights between Dallas/Fort Worth International Airport (DFW) and New York LaGuardia Airport (LGA) the option to select their onboard meals in advance of travel, ensuring customers receive their preferred entrée choices.
On November 15, the entree reservations program will also be available on all flights between JFK and San Francisco International Airport (SFO), as well as flights between Chicago O’Hare International Airport (ORD) and LAX; ORD and LGA; and DFW and LAX.
In addition, American Airlines plans to expand the program to all domestic flights by the first quarter of 2013 and to all international flights by the second quarter of 2013.
Once a flight is ticketed, premium-class customers can go to AA.com between 30 days and 24 hours prior to a flight’s departure to make their selections via the “View Reservation” page.
There customers can click on “Entree Reservations” to enter the “Entree Reservations” portal. On this portal, the customer first chooses his or her eligible flight segment and then selects the desired entrée for that segment.
To provide added flexibility, customers have the option to select, change or view their entrée reservations within the 30 days, up until 24 hours prior to departure.
In 1988, American became the first airline to enlist the expertise of some of the most prominent and well-respected chefs in the United States, to help enhance the direction of its in-flight food service. In an effort to offer new and different options to customers, American recently added new breakfast and lunch offerings to its in-flight menus.
To learn more about American’s entrée reservations program or food and beverage service, visit www.AA.com/Menu.