United Airlines has opened a new United Club lounge in Concourse A at Seattle-Tacoma International Airport, the second club to feature the airline’s new design concept.
The opening coincides with the consolidation of United’s terminal facilities at Seattle-Tacoma International Airport to Concourse A, offering customers improved accessibility to gates and a wider variety of concessions.
The 6,096-square-foot United Club in Seattle features a new interior, offering views of the Cascade Mountains, a refreshed bar and lounge overlooking the United terminal and additional work stations and power outlets.
“The new United Club in Seattle offers customers a warm, relaxing and improved airport lounge experience,” says Martin Hand, senior vice president of customer experience at United Airlines.
United unveiled the new design prototype with the opening of the United Club in Terminal 2 at Chicago O’Hare International Airport last year. United is investing more than $50 million this year to renovate several of the airline’s 49 United Club locations.
The airline expects to open a new United Club in Terminal 2 at San Diego International Airport later this summer.
Additionally, select United Clubs in several of the airline’s hub cities, including Chicago, Los Angeles, Houston and Newark, will offer members a complimentary guided tasting of Glenfiddich single malt Scotch whisky.
A custom-made bar will offer customers a dedicated area to enjoy a pre-departure dram while learning about whisky. The tasting events will occur throughout 2013.
As with all United Club lounges, members have access to complimentary snacks, beverages and Wi-Fi.
United is consolidating its operations at Seattle-Tacoma International Airport, relocating gates to Concourse A and repositioning its ticket counters to the south end of the main terminal. Customers checking in on United flights no longer need to take the airport train to the gates; they check in, move through security and walk to the nearby concourse.
The airline expects to complete the relocation by the end of May.
United is one of the largest airlines at Seattle-Tacoma, offering nearly 40 flights a day, including transpacific service to Tokyo’s Narita International Airport.
This month United will also open its new Terminal B south concourse at Houston Bush Intercontinental Airport, a 225,000-square-foot facility that features modern, expanded gate-lounge areas, additional electric power outlets and more space for carry-on luggage.
The airline is similarly retrofitting its gate areas in Terminal 2 at Chicago O’Hare International Airport and expects to launch a new customer service center at its Chicago hub to serve customers more quickly and effectively.