American Airlines and British Airways have opened a joint Admirals Club lounge at Denver International Airport, the airlines’ first joint lounge.
This past summer, American Airlines (AA), BA and Iberia entered into a joint business agreement to share revenue, coordinate networks and schedules and cooperate commercially on routes between North America and Europe.
The joint business agreement went into effect after the three airlines obtained anti-trust approval from the U.S. Department of Transportation and the European Union for their application to operate a joint transatlantic business. Fellow oneworld-Alliance members Finnair and Royal Jordanian also obtained approval along with BA, American and Iberia to coordinate schedules and fares on the five airlines’ transatlantic services.
“The joint lounge in Denver is another way AA and BA are providing more seamless customer service as part of the airlines’ transatlantic joint business,” says Nancy Knipp, American’s president – Admirals Club. “In addition to featuring a wide array of state-of-the-art amenities in an enhanced lounge setting, we’ve simplified the connection process for travelers by relocating the Denver Admirals Club from Terminal C to Terminal A – the terminal from which both AA and BA operate.”
To mark the opening of the new Denver lounge, American is offering a $75 discount on new Admirals Club memberships when purchased at the Denver Admirals Club by January 31. Individual Admirals Club memberships for new members range from $350 to $500 annually. AAdvantage miles can also be used to purchase Admirals Club memberships. One Day Passes are available for $50 and may be purchased online, at self-service check-in machines, or at any Admirals Club location.
“The joint business permits AA and BA to improve our customers’ travel experience by offering more access to better fares, coordinated schedules on joint routes and more flight choices,” says Steve Clark, British Airways’ senior vice president customer service – Americas. “The new joint lounge provides another customer touchpoint where our representatives can offer seamless, premium service to all AA and BA customers alike.”
Located at the north end of Terminal A, the Denver club is easily accessible via the Jeppesen pedestrian bridge or the Denver International Airport train. Both American and British Airways operate from Terminal A, simplifying connections between the two airlines for their customers.
The newly opened, 5,115-square-foot lounge incorporates rustic and organic elements that reflect the unique characteristics of Colorado. Upon entering the club, customers are greeted in a reception area that features chiseled stone walls, curved glass panels and back-lit resin panels. The facility offers seating for 124 guests and includes a cell-phone-free quiet zone featuring comfortable chairs with ottomans.
Visitors to the club also have access to the walk-up Cyber Cafe with HP TouchSmart PCs, new flat-panel TVs, a conference room and a children’s area featuring a flat-panel TV and HP PC, both with age-appropriate programming.
In addition, the lounge offers an expanded multi-functional Business Center including work stations with new HP Compaq dc7900 PCs as well as fax service, a copier and a global printing solution powered by PrinterOn. Guests can submit print jobs via e-mail or web-page uploads from any location and retrieve them in the lounge.
Complimentary Wi-Fi is available for Admirals Club members; one-day-pass holders; AA, BA and Iberia (IB) oneworld customers who have a travel segment on IB or BA; and customers traveling on an AA international flight with a full-fare First Class or Business Class ticket. High-speed Wi-Fi access is available through a subscription to T-Mobile for all other visitors.
Visitors to the Admirals Club lounge also can partake of complimentary alcoholic beverages, including house wines, beer and well liquors, in addition to complimentary coffee, tea, soft drinks and juices. Premium liquors, wine and beer are available for purchase. A selection of Amor fresh food items, including fresh salads, sandwiches, hot entrees and small bites are available in the club or for carry-out.
The renovated and jointly operated Denver club will employ both AA and BA premium-service representatives to serve customer needs. The Denver Admirals Club lounge is open daily from 5:15 a.m. to 11:30 p.m.
American, a founding member of oneworld, operates more than 40 Admirals Club locations and four Flagship Lounge locations in airports throughout the worldand is reinvesting in lounge refurbishments. American recently announced plans to build a brand-new Admirals Club lounge at San Francisco International Airport as part of the airline’s terminal move. The airline also completed extensive renovations to its London Heathrow Admirals Club and Flagship Lounge facilities in May and to its Boston Admirals Club in July.
For more information on Admirals Club lounges and BA’s lounges, visit www.aa.com/admiralsclub and www.britishairways.com/travel/lounges/public/en_gb.
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