Southwest Airlines has more than doubled the number of its destinations which are able to connect to Mexico flights, through both Chicago Midway and Las Vegas, via the Dallas airline’s marketing and interline agreement with Mexican low-cost carrier Volaris Airlines.
Now, 26 Southwest Airlines cities, primarily in the Northeast and Midwest U.S., connect to Volaris flights between Chicago Midway and the Mexican city of Guadalajara. These new markets include New York’s LaGuardia, Boston Logan, Detroit Metropolitan Wayne County Airport, Newark Liberty International, Baltimore Washington International, Philadelphia International, Pittsburgh International, Minneapolis-St. Paul International, Nashville International, Indianapolis International, Lambert St. Louis International and Louisville International, among others.
In addition, more than 20 Southwest destinations, primarily across the U.S. Southwest and West, now connect to Volaris Airlines flights between Las Vegas McCarran International Airport and Guadalajara. These newly connecting destinations include Austin Bergstrom International, Houston Hobby, Oklahoma City, Tulsa International, San Antonio International and San Diego International. They join Denver International, Los Angeles International, Oakland International, Norman Y. Mineta San Jose International, Sacramento International, and Phoenix Sky Harbor International, creating new connections to Cancun and Mexico City via Guadalajara.
Last November, Southwest Airlines launched a new product allowing its customers to book international flights by connecting with Volaris, Mexico’s second-largest airline, to the Mexican destinations Guadalajara, Morelia, Toluca/Mexico City, and Zacatecas. Now, more than 160 cross-border flight itineraries are for sale.
Southwest Airlines says the connecting service offers a seamless transaction and travel experience to its own customers and those of Volaris. The airline’s international connection conducts two separate transactions, one with Southwest’s reservations system and the other with Volaris’ reservations system. The unique technology which Southwest and Volaris use connects the two transactions and provides customers with one fare.
Customers traveling on an international connection will be required to check in with each carrier, but luggage will be transferred by the airlines and delivered to the final destination, with only one touch point, according to Southwest.
Southwest customers can book travel and learn more about Volaris’ service, policies, and procedures at www.southwest.com/mexico. Southwest has created an international help desk staffed with bilingual customer service agents to support this effort. Customers can call 1-888-329-8776 for assistance with their travel.