LOT Polish Airlines is launching a new premium-economy class called Economy Plus on its short- and medium-haul flights, and on those flights is also introducing LOT Economy Simple fares offering discounts of up to 30 per cent from its standard economy fares.
Passengers traveling in LOT Economy Plus will have a dedicated hotline number and check-in desk, priority baggage and boarding service, and a dedicated bus for transport to the aircraft it is parked on a remote stand at Warsaw Frederic Chopin Airport.
On board the aircraft, LOT Economy Plus passengers will have a choice of meals, beverages and alcoholic drinks. They will sit in the forward cabins of LOT Polish Airlines aircraft and will earn more mileage points in LOT’s frequent-flyer program than previously.
Premium Economy passengers traveling on LOT Polish Airlines long-haul flights will be seated in LOT’s Economy Plus Class for any connecting LOT flights they take within Europe.
“This new class of service is primarily aimed at business travellers who expect a higher standard of service, but for some reason cannot travel in business class,” says Michal Leman, product and marketing office director for LOT Polish Airlines.
“For this group of passengers, the comfort, high service standard and possibility to travel fast are important,” says Leman. “With our new Economy Plus service, we offer a faster check-in, boarding and luggage collection.”
LOT says it has also developed a simple, low-cost fare offering called LOT Economy Simple for short-haul passengers who want to decide for themselves what services to use and when the fare price is the lowest.
Ticket prices for LOT Economy Simple fares are 30 per cent lower than LOT’s standard economy fares. With a LOT Economy Simple ticket, a passenger has the option for online or airport check-in.
On board, passengers flying on the new, low-cost fares will be served a drink and a sweet snack and will accumulate frequent-flyer miles.
The new LOT Economy Simple are designed mainly for leisure travelers flying only with carry-on baggage.To check luggage, travelers flying using LOT Economy Simple fares will be charged PLN 60 ($20) extra per sector.
For flyers traveling using LOT’s standard economy fares, checked luggage is still free.
A one-way ticket in LOT Economy Simple starts at PLN 199 ($65). For example, one-way flights from Warsaw to Brussels are 30 per cent off at PLN 439 ($144) in Economy Simple, compared with PLN 638 ($210) in Economy.
One-way flights from Warsaw to London are priced at 29 per cent off at PLN 499 ($164) in Economy Simple, compared with PLN 705 ($232) in Economy. From Warsaw to Paris, one-way flights are 24 per cent off at PLN 449 ($148) in Economy Simple, compared with PLN 458 ($151) in Economy.
According to LOT, these new developments represent another step in implementing the airline’s restructuring plan. In the past year, the airline has focused on cutting costs, looking for savings and beginning to improve the quality of its product and service standards.
“We significantly improved our results in the past year, but cutting costs alone is not enough,” says Sebastian Mikosz, CEO of LOT Polish Airlines. “To achieve sustainable profitability, LOT has to grow and take better care of its passengers, by expanding the portfolio, offering better comfort and a broader range of optional services.”