Air Canada says it has become the first North American airline to release an Apple iPhone/iPod touch application.
The airline says the free App will make it convenient for travellers with Apple devices to check in, retrieve electronic boarding passes, track flight information in real-time, receive notification of itinerary changes and obtain other details about Air Canada flights.
“This is only the first iteration of our App and we will continue to add new features in response to customer demand,” says Ben Smith, Air Canada’s executive vice president and chief commercial officer. “In addition to our Apple App, Air Canada is introducing more cutting-edge technical innovations that will enhance and simplify our self-service and mobile options for customers who like the freedom of managing their own travel.”
Available free on-line from the Apple App Store on iPhone or iPod touch or at www.itunes.com/appstore/, the new App was developed for Air Canada by IBM Canada.
Among other functions, says Air Canada, it will enable users of Apple iPhone and iPod Touch devices to keep track of and update all of their Air Canada and Jazz flights from a single location; receive messages and link to their electronic boarding passes; access Air Canada Mobile check-in to select a seat and retrieve an electronic boarding pass; book flights using an Air Canada Flight Pass; rent a car or access other convenient travel links; and find and track any Air Canada or Jazz flight.
Air Canada boasts that in 2007 it was the first airline in the world to introduce 2-D electronic boarding passes. As it continues to expand its travel technology services, the airline says it is:
● Adding new functions to airport kiosks, offering customers the option to purchase an upgrade, reprint boarding passes, and obtain an electronic boarding pass, including at international airports;
● Enhancing its boarding passes to provide more and new travel information such as check-in and baggage drop-off times;
● Offering easy-to-use, personalized flight notification so customers can be automatically updated through their mobile devices about changes to their itineraries. For greater ease, customers can also create a “My Message” in-box on their computers and mobile devices to receive all Air Canada communications in a single, convenient location; and
● Providing additional mobile detail about the status of Air Canada flights, including gate information, flight status, diversions, arrivals and local weather conditions.