United Airlines has introduced on to its transcontinental ‘p.s.’ premium service the service’s first aircraft featuring a revamped and enlarged premium cabin, which is fitted with flat-bed-seats.
The United Airlines p.s. service aircraft also features new interiors in each of its cabins, as well as personal on-demand entertainment, Wi-Fi connectivity, in-seat power and USB ports.
United’s flight UA651, the first flight with the completely new cabin, departed Los Angeles International Airport on the morning of March 18 for New York JFK.
The carrier offers its p.s. service on all non-stop flights between New York JFK and Los Angeles International Airport (IATA code LAX), with 40 flights each way per week; and between New York JFK and San Francisco International Airport (SFO), with 46 flights each way per week.
United operates all its p.s. transcontinental flights with Boeing 757-200 single-aisle jets.
Each p.s. aircraft’s fully refreshed interior offers 28 flat-bed premium-cabin seats, replacing the 12 angled lie-flat and 26 reclining seats in the premium cabins on the traditional p.s. fleet.
The new configuration also features 48 extra-legroom Economy Plus seats and 66 seats in United Economy.
“With these investments in our p.s. service, United will offer an unmatched inflight experience for coast-to-coast travel,” says Jim Compton, vice chairman and chief revenue officer at United.
“As the airline with the most flights from the New York region, Los Angeles and San Francisco, we are committed to giving our customers convenient travel options and the premium service they expect from the world’s leading airline,” adds Compton.
The reconfigured p.s. aircraft will offer travelers:
● New Seats: Customers in the premium cabin are provided 180-degree flat-bed seats, which offer up to 6 feet 4 inches of sleeping space and more storage;
● In-Flight Entertainment: Every passenger throughout the aircraft has access to personal on-demand entertainment featuring a newly designed interactive touchscreen and more than 150 hours of programming. Individual monitors are 15.4 inches wide in the premium cabin and 9 inches wide in United Economy;
● In-Flight Dining: United gives premium-cabin customers several dining options and wine selections recommended by Doug Frost, United’s Master Sommelier and Master of Wine;
● In-Flight Connectivity: Customers throughout the aircraft can opt to stay connected with Gogo Inflight Internet service. The aircraft also features power outlets and USB ports in every seat; and
● On the Ground Perks: Customers in the premium cabin and premier-level Mileage Plus members have access to United Premier Access check-in and priority boarding lanes. Premium-cabin customers also have access to United Club locations at New York JFK, LAX and SFO.
United launched its p.s. service in 2004, becoming the first airline to offer premium international-style service on U.S. transcontinental flights. In 2009, United began offering Gogo Inflight Internet service to customers on p.s. flights.
In October 2012, United became the first airline to offer scheduled service with 180-degree flat bed seats in premium cabins on these routes. These aircraft also feature extra-legroom Economy Plus seating and personal on-demand entertainment throughout the aircraft.
The newly configured p.s. aircraft that United introduced on March 18 offers a similar but expanded premium cabin, as well as an upgraded in-flight entertainment system and Gogo Inflight Internet service at every seat.
United expects to introduce additional reconfigured aircraft into service in June. Until then, most United flights on these routes will offer the carrier’s traditional p.s. service.
The airline expects to reconfigure the entire p.s. fleet by the end of the year. Until the project is complete, the airline will operate its p.s. flights with a mix of reconfigured and not-yet-reconfigured aircraft.