Together with a new corporate tag-line displayed prominently on its aircraft exteriors, Japanese carrier ANA is introducing new in-flight services and standards in its...

Together with a new corporate tag-line displayed prominently on its aircraft exteriors, Japanese carrier All Nippon Airways (ANA) is introducing new in-flight services and standards in its premium-class cabins from September.

From late August, all ANA aircraft will have the tag-line ‘Inspiration of JAPAN’, ANA’s brand concept, displayed on their upper fuselages.


Beginning in August 2013, every ANA aircraft would have the tag-line 'Inspiration of Japan' added on its upper fuselage, as well as an image of the Japanese national flag in front of the airline's name

Beginning in August 2013, every ANA aircraft would have the tag-line ‘Inspiration of Japan’ added on its upper fuselage, as well as an image of the Japanese national flag in front of the airline’s name

 

‘Inspiration of JAPAN’, which is ANA’s products and services brand, will be re-stated as the company’s tag-line and will be displayed on all of its aircraft. The national flag of Japan will also be displayed on the forward upper fuselage of each aircraft in order to emphasize the carrier’s pride in its Japanese heritage.

ANA’s first in-flight service enhancement, to be launched in September, will be a project known as ‘The Connoisseurs’. This is to be an in-flight meal team composed of 10 well-known chefs (all of whom have already been selected), five beverage specialists and nine of ANA’s own catering chefs.

The team will produce a range of meals and drinks for ANA’s international and domestic flights.

In its First and Business classes on long-haul flights, ANA will introduce new bedding using new Japanese technologies. Development of ANA’s new long-haul premium-class bedding is a joint development with Tokyo Nishikawa, the leading bedding manufacturer in Japan.

In ANA's long-haul First Class cabins, on routes linking Japan with North America and Europe, the airline is offering ultra-light comforters made from Teijin fibers using the latest technologies from bedding manufacturer Nishikawa Sangyo

In ANA’s long-haul First Class cabins, on routes linking Japan with North America and Europe, the airline is offering ultra-light comforters made from Teijin fibers using the latest technologies from bedding manufacturer Nishikawa Sangyo

 

ANA will also provide a new amenity kit service in Business Class. Each Business Class passenger will receive a pouch filled with L’Occitane products, originating from Provence in southern France.

The airline’s new premium-class bedding will use innovative technologies developed by Nishikawa Sangyo, a leading Japanese manufacturer of bedding products since its formation in 1566. Based on research by Nishikawa Sangyo’s Japan Research Laboratory of Sleep Science, ANA will offer bedding materials such as highly functional Nanofront fibers from Teijin and fine organic materials from Tenerita.

In First Class, on routes linking Japan with North America and Europe, ANA will offer ultra-light comforters made from Teijin fibers using the latest technologies from Nishikawa Sangyo.

The First Class bed’s AiR mattress features a unique structure that disperses body pressure, while its Angel Float pillow offers a flexible fit even when lying face up or sideways. Firts Class blankets are made with the finest cashmere and Tenerita’s organic cotton. Passengers are also offered double-sided, soft-textured knitted loungewear.

From September 2013, ANA began offering bed pads on its long-haul Business Class seats for the first time. The pads were available for the Business Staggered seats installed in ANA's Boeing 787-8s and 777-300ERs

From September 2013, ANA began offering bed pads on its long-haul Business Class seats for the first time. The pads were available for the Business Staggered seats installed in ANA’s Boeing 787-8s and 777-300ERs

 

Also from September, ANA will offer a bed pad on each Boeing 777-300ER and Boeing 787-8 Business Class seat, for the first time. The new bedding will be available on long-haul flights linking Japan with North America (except Honolulu) and Europe.

The Nishikawa Sangyo Air Cyclone bed pads are customized for ANA’s Business Staggered seats. At present, the Boeing 777-300ER and 787-8 are the only two aircraft types in ANA’s fleet fitted with these seats.

According to the airline, passengers will find it easy to turn over during sleep because of the pad’s unique three-layer structure and moderate friction resistance, the pads also offering excellent breatheability and comfort. Each pad can also be used as a seat cushion because its reverse side is skid-resistant.

In Business Class, ANA is also offering body-hugging Bodyline Quilt comforters and is introducing structural pillows from Nishikawa Sangyo. According to the airline, these pillows provide a perfect fit from the neck to the back of the head.

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